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MSO EXECUTIVE
DIRECTOR JOB DESCRIPTION
The following document provides a
sample job description for entities in the process of developing
and selecting the principal figure in leading the efforts of a functional
MSO.
MSO Principal Consultant/Executive
Director
Qualifications:
- Bachelor's degree in business or
health care related field required; master's degree preferred.
- At least ten years active experience
in physician practice management in progressively more responsible
positions, minimum five years as practice administrator.
- Membership in Medical Group Management
Association or similar, advancement toward fellowship status preferred.
- Demonstrated experience in managed
care contracting, budgeting, financial analysis, and reimbursement.
- Excellent interpersonal and communication
skills.
Authority
- Interviews, hires, disciplines
all management services organization staff.
- Approves management services organization
expenditures within the scope of an established financial budget,
up to a maximum of $1,000/expenditure.
- May sign, on behalf of the management
services organization, agreements and contracts which have been
approved through the MSO board.
Responsibility - Personnel Management
- Provides on-going, day-to-day supervision
for all other management services organization employees. Coaches,
counsels, and directs their performance.
- Establishes job descriptions for
all positions, approved through the MSO Coordinating Council and
Board.
- Proposes, prepares and revises,
as necessary, all personnel related policies and procedures.
- Assures compliance with all local,
state and federal laws regarding employment practices, employee
health, etc.
Responsibility - Financial
- Prepares an annual operating budget
(revenue and expense) for review and approval by the MSO Coordinating
Council and Board.
- Prepares monthly statistical reports
summarizing the financial performance of the organization for
Council and Board review.
- Assures that MSO operates within
budgetary constraints approved through appropriate organizational
structure. Identifies potential and actual deviation from budget
and develops corrective action plan where necessary.
- Prepares financial feasibility
reports regarding the provision of present and newly proposed
services.
Responsibility - Marketing
- Assists in the development of a
marketing plan for the organization. Identifies potential new
services and performs assessment of likelihood of success in the
marketplace.
- Assists in developing marketing
materials for the firm.
- Conduct sales meetings with potential
clients.
- Assures that overall marketing
plan is implemented, monitored and results reported on a regular
basis to Coordinating Council and Board.
Responsibility - Client Services
- Ultimately responsible for the
quality of the services provided to clients.
- Provides client services directly
in areas of personal expertise, including but not limited to any
of the following:
a. Personnel management
b. Personnel recruitment
c. Medical records management
d. Purchasing
e. Financing and refinancing analysis
f. Practice valuation and sales
g. Physician and paramedical staff recruitment
h. Managed care contracting
i. Contract negotiation
j. Equipment purchase/lease
k. Billing and reimbursement
l. Product line development
m. Physician practice marketing
n. Regulatory requirements (OSHA, CLIA, etc.)
o. Continuing education
p. Feasibility studies
q. Computer hardware and software selection
r. Risk management
- Routinely monitor client satisfaction
and report results to Board and Coordinating Council.
Responsibility - Board and Coordinating
Council
- Provides staff support for Coordinating
Council, Board and all committees. Assures that agendas, minutes,
etc., are reported in a timely fashion.
- Provides direction and advice on
all issues before the Council, Board or individual committees
with respect to services of the MSO, staff, etc.
- Prepares monthly management report
with key performance indicators and narrative notes for Board
and Coordinating Council.
- Provides for all follow-up for
feasibility studies, investigations, etc., regarding new or potential
service lines, agreements, contracts, etc.
- Other responsibilities as determined
from time-to-time.
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